Privacy Policy

    How we collect, use, and protect your information

    1. Introduction

    Chiban Technologies (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at chibantech.com, interact with our Facebook/Meta Lead Ad forms, or use any of our services. By using our services, you consent to the practices described in this policy.

    2. Information We Collect

    We may collect personal information that you voluntarily provide to us, including but not limited to:

    • Full name
    • Email address
    • Phone number
    • Company name
    • Project details and messages you submit through our contact forms
    • Information submitted through Facebook/Meta Lead Ad forms (such as name, email, and phone number)

    We may also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

    3. How We Use Your Information

    We use the information we collect for the following purposes:

    • To respond to your inquiries and provide customer support
    • To provide, maintain, and improve our services
    • To follow up on leads generated through our website forms and Facebook/Meta Lead Ads
    • To send you relevant information about our services (with your consent)
    • To analyze website usage and improve user experience
    • To comply with legal obligations

    4. Facebook/Meta Lead Ads

    We collect personal information through Facebook (Meta) Lead Ad forms. When you submit a Lead Ad form on Facebook or Instagram, we receive the information you provide, which typically includes your name, email address, and phone number. This information is used solely to follow up on your inquiry, provide you with information about our services, and respond to your request. We do not sell, rent, or share this information with third parties for their own marketing purposes. Your data collected through Meta Lead Ads is handled in accordance with this Privacy Policy and Meta's terms of service.

    5. Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

    • Service Providers: We may share data with trusted third-party tools and services that help us operate our business (e.g., Meta Ads platform, analytics tools, email services), subject to confidentiality agreements.
    • Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

    6. Data Security

    We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    7. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

    8. Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate or incomplete data
    • Request deletion of your personal information
    • Withdraw consent for data processing at any time
    • Object to the processing of your data for certain purposes

    To exercise any of these rights, please contact us at the email address provided below.

    9. Contact Us for Privacy Inquiries

    If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

    Email: aiforinterview2024@gmail.com
    Phone: +251 911 412 485
    Address: Wello Sefer, Addis Ababa, Ethiopia

    10. Policy Updates

    We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date below and post the revised policy on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

    Last Updated: March 1, 2026